Frequently asked questions
Eastroad is a comprehensive e-commerce marketplace platform that connects Turkish brands and sellers with customers in Uzbekistan and Azerbaijan. By offering a wide range of popular and renowned Turkish brands, as well as international brands like Nike, Adidas, Puma, Lacoste, H&M, Zara, Bershka, and Tommy Hilfiger, Eastroad provides an exceptional shopping experience to its customers.
Eastroad takes care of all the challenging aspects of cross-border e-commerce, including logistics, customs procedures, and customer support. Partnering with Shipnext Express, Eastroad ensures that orders are delivered to customers' doors within 7 days. The platform also offers seamless payment options for customers in Uzbekistan and Azerbaijan, enabling them to pay using their preferred local methods.
For sellers, Eastroad simplifies the process of expanding their business into new markets by handling all logistics and customs procedures, as well as providing expert guidance on navigating the complexities of cross-border e-commerce. With a user-friendly interface and dedicated customer support available in Uzbek, Eastroad is committed to providing a seamless experience for both buyers and sellers, making it the go-to destination for Turkish and international brands in Uzbekistan and Azerbaijan.
To sign up on Eastroad, you must submit documents verifying your company's registration. It's not necessary to create a legal entity in Uzbekistan or Azerbaijan for this purpose.
Joining the platform is entirely free of charge: no deposits or subscription fees are needed.
Eastroad collaborates with Shipnext Express, a trusted logistics provider, to handle the delivery of products to Uzbekistan and Azerbaijan. Shipnext Express manages all aspects of logistics and customs procedures, ensuring a smooth and hassle-free experience. All that sellers need to do is send their products to our warehouse in Turkey using our partnered shipping companies, Sendeo and UPS Kargo. Products are typically delivered to customers' doors within 7 days, making the shopping experience convenient and efficient for customers in both countries.
We process payments for sold products every week on Wednesdays. When registering, you can choose the currency in which you want to receive payments. This weekly payment system ensures that our sellers receive their earnings in a timely manner, allowing them to manage their finances more effectively and focus on growing their business on our platform.
An interesting fact about the Eastroad brand is the meaning behind its name. Eastroad is an abbreviation of "Europe Asia Trading Road," reflecting the company's mission to bridge the gap between Europe and Asia in the e-commerce market. The name is inspired by the historical Silk Road, which served as a major trading route connecting the Eastern and Western worlds for centuries.
By adopting this name, Eastroad emphasizes its commitment to facilitating cross-border trade and fostering connections between different cultures, particularly between Turkey and Uzbekistan. The platform's focus on offering Turkish fashion products to customers in Uzbekistan is just one example of how Eastroad is working to create a seamless and enjoyable shopping experience that transcends geographical boundaries.
As Eastroad continues to grow and evolve, the platform's dedication to bridging the gap between Europe and Asia will likely lead to the expansion of its product offerings and services, as well as the exploration of new markets and collaborations. This commitment to fostering global connections and providing customers with access to the best products from various regions will only strengthen Eastroad's position as a leading e-commerce platform for cross-border shopping.